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Book a visit, or just ask us a question
Fastest route is the phone, especially for no-heat and no-cool emergencies. The form below is fine for everything else and we answer within TextPlaceHolder1.
Request service
Tell us what is happening and we will confirm a two-hour arrival window by phone or text.
Thanks. Someone from the office will call you back within TextPlaceHolder1 to lock in an arrival window. If this is an emergency, please call 815-556-0660 instead of waiting.
Reach us directly
Phone (24/7)
815-556-0660
Tap to call. Emergency dispatch any hour, any day.
Email
ContactUs@bestcomforthvac.com
Best for quotes, invoices and paperwork.
Office & shop
1504 Essington Rd #3, Joliet, IL 60435
Parts pickup by appointment only.
License
#TextPlaceHolder2
Licensed, bonded and fully insured in Illinois.
Hours
Get driving directions to the shop. Parts pickup by appointment.
Quick answers
No heat when it is below freezing, no cooling during a heat advisory, a smell of gas, water pouring from the furnace, or a carbon-monoxide alarm. Call us, do not use the form. If you smell gas, leave the house and call the gas utility first.
Standard bookings are usually TextPlaceHolder3. Emergencies are dispatched from whoever is nearest, typically TextPlaceHolder4. Comfort Club members jump the queue on busy days.
The diagnostic fee is TextPlaceHolder5 and it is credited toward the repair if you go ahead. After the diagnosis you get a flat-rate price in writing before anything is taken apart.
Clear a path to the equipment and put pets somewhere safe. That is it. If you know the model number or have an old invoice handy it speeds things up, but we will find it either way.